Short Description/Objective

The Project provides the construction of the infrastructure needed for the unified computerisation and e-government services for the Municipalities of Cyprus. More specifically, it deals with the planning and implementation of a unified, common, effective and flexible technological structure which will be utilised by the Municipalities of Cyprus, aiming at enhancing the automation of process, the management and exploitation of data, but also the channels provisions for the publication and optimisation of service provision.

The Project will contribute to serving citizens and businesses by upgrading and strengthening the Municipal Services. Specifically, the digitization of management services (meetings, correspondence, human resources) is foreseen, as well as the financial management (budget, revenue management), the technical services (Planning Permits, Building Permits), the public health (collection of waste, plots cleaning), the beaches, the civil marriages, etc.

Expected Benefits/Outcomes

The Integrated Information System that will be developed, will greatly contribute to the local authorities’ mission, by restricting the bureaucracy issues but also the great disparity among the electronic procedures of the Municipalities.

The project will bring:

• Upgrading of the technological infrastructure
• Enhancement of legal compliance
• Reduction of workload
• Improvement of the services provided
• Enhancement of the information provided to the citizens
• Utilisation of the digital communication channels
• Provision of immediate and enriched information for decision-making purposes
• Efficiency enhancement